FAQ

Questions

001

What creative services do you offer?

Hey there! Whether you need help with graphic design, advertising, web design, digital marketing, market research, brand design (including identity design), or packaging design, we've got you covered.

We're a team of talented individuals who specialize in fulfilling all your design and creative needs! Our passion lies in crafting a brand identity and branding, so you can expect us to deliver a fresh new logo, stunning graphics for your social media, a sleek website, promotional materials, or an animated video that will make your business stand out and tell its story and idea to the customer.

We also have professionals in digital marketing and market research on our team, so you can count on us to guide you every step of the way. We are here to help you achieve your dreams, from brand identity to illustration and animation!

002

Do you offer consultations or discovery sessions?

Absolutely! We'd love to sit down with you and chat about your goals and dreams for your business. Our consultations are always free, and we promise you'll leave feeling inspired and excited about the journey ahead.

003

What languages does your team speak?

Our team mainly uses English as the primary language since it's the language all our remembers speak. However, we're happy to offer our creative services in Hebrew and Ukrainian.

004

What is brand identity, and why does my brand need it?

Your brand identity is basically the soul of your brand - it's what sets you apart from the crowd and makes you memorable to your audience. Think of it as your brand's personality - the colours, fonts, logo, and overall vibe people associate with you.
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And that's what constitutes a brand: a compilation of emotions, anticipations, encounters, actions, perspectives, and narratives that compel a consumer to opt for your offering.
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Why does your brand need it? Well, imagine your brand as a person at a party. You want to be the one everyone remembers, right? Having a solid brand identity helps you stand out in a crowded room (or market). It makes it easier for people to connect with and remember you.

005

Can you do rush projects or tight deadlines?

We understand that sometimes you need things done yesterday! While we always strive for quality, we're happy to discuss expedited timelines and work with you to meet your deadlines.

006

Do you offer an on-demand design working model?

Yes, we are big fans of the on-demand design model. With the on-demand design, you have the flexibility to request specific design tasks as and when needed. This can include creating a new logo, brochure design, or any other graphic design solution. Our team is readily available to fulfil your design needs promptly and efficiently, ensuring that you have the creative support you require when you need it.

For some categories within our field, on-demand services may vary from case to case, such as web design, UX/UI, animation, and e-marketing.

007

What is an on-demand design working model?

Imagine having your very own creative team at your fingertips, ready to assist you whenever you need them. With a set monthly fee, you can request an unlimited number of design tasks within specific categories, like brochures, graphics, logos, and more. It's like having a personal designer on Cal, just for you!

For some categories within our field, on-demand services may vary from case to case, such as web design, UX/UI, animation, and e-marketing.

008

Do you work with businesses of all sizes?

Absolutely! Whether you're a small startup or a large corporation, we're here to help. Our goal is to make top-notch design services accessible to businesses of all sizes.

009

What payment methods do you use?

We want to make your payment experience as hassle-free as possible! That's why we offer a variety of payment options to suit your needs. You can choose to pay using Payoneer or SWIFT transfers, which make transactions easy and keep your accounting organized. Plus, we're happy to work with Paysend for added convenience.

And if you prefer cryptocurrencies, we've got you covered! For payments over $1500, we can accept transfers in USDT, BTC, or ETH. Your satisfaction is our priority, so let's make payments easy for your business!

010

What's the stuff of Any Key?

Mark Symkin and Elza Berdnyk are the brains behind the founding of our company. However, we believe teamwork makes the dream work, which is why we collaborate with a wide range of specialists for every project.

Our team includes animators, front-end developers, web developers, UX UI designers, digital marketers, photographers, graphic designers, and many more talented individuals. We couldn't do it all alone, so we work together to deliver top-notch results.

011

What if I'm not sure exactly what I need?

Don't worry; that's what we're here for! Our friendly team loves brainstorming and problem-solving. We'll work closely with you to understand your goals and develop creative solutions that exceed your expectations.

012

How long does the design process typically take?

Every project is unique, but don't worry; we'll keep you in the loop every step of the way. We'll work together to create a timeline that works for you, making sure everything is just right before we launch.

013

What are your rates for revisions or updates?

We believe in transparency and want to ensure that you are aware of what to expect at every stage of the process. After two revisions, if further changes are required, we will switch to an hourly payment structure. In some cases, if the work is initially done at an hourly rate, the rate may slightly change. However, rest assured that we have your best interests in mind!

We will work diligently to ensure that you receive maximum value for every hour, with a minimum billing of two hours. Our ultimate aim is to guarantee your satisfaction with the final outcome, and we are committed to doing whatever is necessary to achieve that together!

014

How do we get started on a project together?

It's easy! Just reach out to us via email or phone, and we'll schedule a consultation to discuss your project in more detail. We can't wait to hear from you and get started on bringing your vision to life!

015

Can your team make a website for my business?

Of course, we'd be happy to help you create a website! Our team can provide you with a range of options, from a simple one-page landing page to a more complex website. We'll work with you to determine what best fits your business needs.

016

Can you make a new logo for my business?

Yup, sure we can! We always suggest doing a complete brand identity design with such things as signature font (or even fonts), colours and logo, but in case you are just up to a logo, we are here for ya!

017

Do you offer printing services for physical materials like business
cards or brochures?

We understand the importance of getting your physical materials just right, no matter where you are in the world. We can help connect you with local print shops in your area and ensure they use materials that meet our standards and that are commonly found worldwide. This way, you can rest assured that your print products will turn out exactly as we envisioned them, no matter where you're located.

018

Why do you use such a silly pun as your brand's name?

We love a good laugh! Well, let's spill the beans on our quirky name choice. We believe that every design project is like finding the right key to unlock success. And what's more fun than pressing "Any Key" to start your creative journey?

So, while our name might be a bit punny, it's all in good fun and reflects our playful approach to design. Sometimes we are cringe, but we are free!😉